A sampling of policies and procedures for manuals:
Notice of Privacy Policy
Business Associate Policy
Front Desk- sign in/check out
Fax Policy
Minimum Necessary Policy
Medical Records Policy
Medical Records Access
Disclosure Policy and Procedure
Record Disposal Policy
Electronic Data Policy
Email Policy and Procedures
Patient Representative Policy
Patient Communication Policy
Patient Record Access Policy
Patient Record Amendment Policy
Complaint Policy
Training Policy
Internal Breach Policy
Physical Access Policy
Disaster Policy
Internal Audit Policy
A sampling of forms:
Acknowledgement of Receipt
Disclosure Authorization
Amendment Request
Access Request
Authorization Revocation
Complaint form
Plus others…..
A sampling of logs:
Complaint Log
Disclosures Log
Access Logs
Backup Logs
BA Logs
And others…..
A bit of advice: If you purchase a template manual, customize it to meet your needs. Every practice and business is unique.